We are here for you! Have questions about your account or need support with Online or Mobile Banking? Give us a call or send us a Secure Message through Online Banking.
 | Toll-Free: 1-877-968-7962 1-866-553-0541 Houston: 832-375-2000 Monday - Saturday 8:00am - 5:00pm CT (Central Time Zone) |
 | Secure Message 1. Login to Online Banking 2. Go to the Messages Tab |
 | Mailing Address Woodforest National Bank P.O. Box 7889, The Woodlands, TX, 77387-7889 |
 | Branch Locations See branch hours, phone numbers, |
 | Service Member Assistance Woodforest National Bank offers loan assistance under the Servicemembers Civil Relief Act as thanks to our nation’s servicemembers for their sacrifices. Contact our Loan Operations Department to determine your eligibility. Toll-Free: 1-888-282-2265 Learn more at https://www.militaryonesource.mil |
 | Direct Deposit Have regular sources of funds, such |
 | Confirmation and Verification Services For requests such as Verification of Deposit, Credit Inquiries, Mortgage Reverifications and Audit Confirmations. |
We want to know if you are not completely satisfied with the service you received and welcome the opportunity to assist you with any concern or complaint. Please contact us at the following:
Email
CustomerAdvocacy@woodforest.com
Mail
Woodforest National Bank
Attn: Customer Advocacy and Resolution
P.O. Box 7889, The Woodlands, TX,
77387-7889
Quickly access account balances and transaction information by calling our automated phone banking system.
Toll-Free: 1-866-BANK-724
(1-866-226-5724)
Houston: 832-375-2100
Report a lost or stolen debit card through Online Banking or give us a call.
Toll-Free: 1-866-682-7045
Houston: 832-375-2002
Reset my password
How to Reset Password in Online BankingEnable/Disable Text Message
How to Enable Text Message Authentication on Desktop in Online BankingHow to Disable and Enable SMS Text Authentication in Online BankingUpdate Contact Information
How to Update Contact Information in Mobile BankingSetting up Mobile Authenticator
How to Set Up a Mobile Authenticator on Desktop in Online BankingBiometrics
How to Enable Biometrics in Mobile BankingView all demos
View our Online and Mobile Banking Demos HubHave a question? We'd love to hear it and see how we can help assist you. Please contact us at the following:
Email
info@woodforest.com
Contact us!
 | 1-877-968-7962 (toll-free) 1-866-553-0541 (toll-free) |
 | General Inquiries: |
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Equal Housing LenderEqual Opportunity Employer