Contact Us

We are here for you! Have questions about your account or need support with Online or Mobile Banking? Give us a call or send us a Secure Message through Online Banking.

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Toll-Free: 1-877-968-7962


Houston: 832-375-2000

Monday - Saturday

8:00am - 5:00pm CT (Central Time Zone)

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Secure Message

1. Login to Online Banking

2. Go to the Messages Tab

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Mailing Address

Woodforest National Bank

P.O. Box 7889, The Woodlands, TX, 77387-7889

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Branch Locations

See branch hours, phone numbers,
and get directions.

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Service Member Assistance

Woodforest National Bank offers loan assistance under the Servicemembers Civil Relief Act as thanks to our nation’s servicemembers for their sacrifices. Contact our Loan Operations Department to determine your eligibility.

Toll-Free: 1-888-282-2265

Learn more at

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Direct Deposit

Have regular sources of funds, such
as a paycheck, directly deposited into your account.

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Confirmation and Verification Services

For requests such as Verification of Deposit, Credit Inquiries, Mortgage Reverifications and Audit Confirmations.


We want to know if you are not completely satisfied with the service you received and welcome the opportunity to assist you with any concern or complaint. Please contact us at the following:
Woodforest National Bank
Attn: Customer Advocacy and Resolution
P.O. Box 7889, The Woodlands, TX,

24-Hour Account Information

Quickly access account balances and transaction information by calling our automated phone banking system.

Toll-Free: 1-866-BANK-724

Houston: 832-375-2100

Lost or Stolen Debit Card

Report a lost or stolen debit card through Online Banking or give us a call.

Toll-Free: 1-866-682-7045

Houston: 832-375-2002

General Inquiries

Have a question? We'd love to hear it and see how we can help assist you. Please contact us at the following:

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© 2024 Woodforest National Bank
Member FDIC Equal Opportunity Employer - Equal Housing Lender Equal Housing Lender
Equal Opportunity Employer
Woodforest National Bank

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