Verify information for Woodforest customers receiving medical, public, or housing assistance under state or federal assistance programs.
Submit your request form outlining the data and balances needing verification by fax to 832-375-3101. Include the full account number(s), Social Security Number or Tax ID, and the customer’s authorization for their account information to be released to a third party. The request must be signed by our customer within the 90 days prior to the submission of the request. If your request includes the customer’s Social Security Number or Tax ID only, Woodforest will provide information for all deposit accounts held by the customer. Requests received without a full account number or SSN/TIN will be declined. Please include your return fax number or email address on the request form so we can return the request as quickly as possible.
Woodforest will confirm demand deposit account types (checking or savings), account number(s) (masked), provide current balance(s) as well as average balance(s) for the past 2, 3, 6 and 12 months, open and closed dates, current interest rate, YTD number of NSF items as well as indicate if the account has a joint owner.
CD and IRA account information will include the account number(s) (masked), current balance(s), open and closed date(s), early withdrawal penalty, current interest rate(s) as well as indicate if the account has a joint owner.
Note: Should you require balance confirmation of specific dates, Woodforest can provide balances for up to 4 dates. Please clearly indicate the dates in your request if balances are needed for certain dates.
We are not able to return your original request form. Woodforest will respond with the requested information on a generated report.
Requests are worked in the order of receipt. Please allow 3-5 business days for your request to be completed. Allow additional processing time if statements, withdrawals or check copies are requested.
